A method for creating a combination flow to understand the ERP system with IT system and business perspectives

Tsubasa Ito, Nobuyuki Kobayashi, Noyuri Mitsuhashi, Seiko Shirasaka

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

The Enterprise Resource Planning (ERP) system is the most important information technology system supporting, effectively and efficiently, the operation of an organization. If user training is insufficient, it is difficult for users to utilize the ERP system in full capacity. Therefore, the aim of this study is to propose a method for creating a combination flow to understand the ERP system with both IT system and business perspectives in training contents and manuals at the ERP implementation phase. For the evaluation of this study, we applied the method to an actual ERP implementation project and conducted an interview survey to the person in charge of the project. We suggest that the proposed method is effective after evaluating the results of this study against the four points of ERP training.

Original languageEnglish
Title of host publicationProceedings - 2021 10th International Congress on Advanced Applied Informatics, IIAI-AAI 2021
PublisherInstitute of Electrical and Electronics Engineers Inc.
Pages612-618
Number of pages7
ISBN (Electronic)9781665424202
DOIs
Publication statusPublished - 2021
Event10th International Congress on Advanced Applied Informatics, IIAI-AAI 2021 - Virtual, Online, Japan
Duration: 2021 Jul 112021 Jul 16

Publication series

NameProceedings - 2021 10th International Congress on Advanced Applied Informatics, IIAI-AAI 2021

Conference

Conference10th International Congress on Advanced Applied Informatics, IIAI-AAI 2021
Country/TerritoryJapan
CityVirtual, Online
Period21/7/1121/7/16

Keywords

  • combination flow
  • ERP
  • Training

ASJC Scopus subject areas

  • Computer Networks and Communications
  • Computer Science Applications
  • Information Systems
  • Information Systems and Management
  • Education

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