TY - GEN
T1 - Analysis of robot hotel
T2 - 26th IEEE International Symposium on Robot and Human Interactive Communication, RO-MAN 2017
AU - Osawa, Hirotaka
AU - Ema, Arisa
AU - Hattori, Hiromitsu
AU - Akiya, Naonori
AU - Kanzaki, Nobotsugu
AU - Kubo, Akinori
AU - Koyama, Tora
AU - Ichise, Ryutaro
N1 - Funding Information:
ACKNOWLEDGEMENTS This work was supported by JST RISTEX Human-Information Technology Ecosystem (HITE) and International
Publisher Copyright:
© 2017 IEEE.
PY - 2017/12/8
Y1 - 2017/12/8
N2 - Due to the rise of artificial intelligence (AI) technology, discussions are progressing on how robots could replace human labor. Conventional surveys have suggested that human labor is expected to gradually be replaced as tasks become automated. We conducted a survey at the world's first robot hotel recently opened in Japan-called a Henn-na hotel (strange/change hotel) in Japanese-which already uses robots for most of the work. We discovered that human labor is divided into small tasks, and that robot actions affect human emotional control. However, the hotel not only divides human work but also reconstructs it from tasks. Moreover, the purpose of reconstruction is not simply for replacement of works. Such modification of task is often observed taking place in humansystem interactions. It is an extremely creative process of labor emerging in this area.
AB - Due to the rise of artificial intelligence (AI) technology, discussions are progressing on how robots could replace human labor. Conventional surveys have suggested that human labor is expected to gradually be replaced as tasks become automated. We conducted a survey at the world's first robot hotel recently opened in Japan-called a Henn-na hotel (strange/change hotel) in Japanese-which already uses robots for most of the work. We discovered that human labor is divided into small tasks, and that robot actions affect human emotional control. However, the hotel not only divides human work but also reconstructs it from tasks. Moreover, the purpose of reconstruction is not simply for replacement of works. Such modification of task is often observed taking place in humansystem interactions. It is an extremely creative process of labor emerging in this area.
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U2 - 10.1109/ROMAN.2017.8172305
DO - 10.1109/ROMAN.2017.8172305
M3 - Conference contribution
AN - SCOPUS:85045757448
T3 - RO-MAN 2017 - 26th IEEE International Symposium on Robot and Human Interactive Communication
SP - 219
EP - 223
BT - RO-MAN 2017 - 26th IEEE International Symposium on Robot and Human Interactive Communication
PB - Institute of Electrical and Electronics Engineers Inc.
Y2 - 28 August 2017 through 1 September 2017
ER -