Abstract
In this study, we introduce analytical methods for web form usability. Since web forms are widely prevalent in society, one of key business challenges has been to create a web form with user satisfaction. Hence, we investigate users' feelings and their behavior using a questionnaire, eye tracking, and an electroencephalogram (EEG) during the completion of a Japanese web form. Moreover, we quantify and visualize data obtained from these three ways, which helps us to promote the understanding of web form usability. In addition, we quantify and visualize web form features such as color and characters. As a result, we were able to extract essential information on usability, which made it possible to suggest a web form that users can complete more easily. Thus, we have developed analytical methods to comprehend web form usability.
| Original language | English |
|---|---|
| Title of host publication | 2015 10th Asian Control Conference: Emerging Control Techniques for a Sustainable World, ASCC 2015 |
| Publisher | Institute of Electrical and Electronics Engineers Inc. |
| ISBN (Print) | 9781479978625 |
| DOIs | |
| Publication status | Published - 2015 Sept 8 |
| Event | 10th Asian Control Conference, ASCC 2015 - Kota Kinabalu, Malaysia Duration: 2015 May 31 → 2015 Jun 3 |
Other
| Other | 10th Asian Control Conference, ASCC 2015 |
|---|---|
| Country/Territory | Malaysia |
| City | Kota Kinabalu |
| Period | 15/5/31 → 15/6/3 |
Keywords
- EEG
- eye tracking
- questionnaire
- visualization
- web form usability
ASJC Scopus subject areas
- Control and Systems Engineering