Analytical methods for web form usability

Tomomi Nomura, Yasue Mitsukura

Research output: Chapter in Book/Report/Conference proceedingConference contribution


In this study, we introduce analytical methods for web form usability. Since web forms are widely prevalent in society, one of key business challenges has been to create a web form with user satisfaction. Hence, we investigate users' feelings and their behavior using a questionnaire, eye tracking, and an electroencephalogram (EEG) during the completion of a Japanese web form. Moreover, we quantify and visualize data obtained from these three ways, which helps us to promote the understanding of web form usability. In addition, we quantify and visualize web form features such as color and characters. As a result, we were able to extract essential information on usability, which made it possible to suggest a web form that users can complete more easily. Thus, we have developed analytical methods to comprehend web form usability.

Original languageEnglish
Title of host publication2015 10th Asian Control Conference: Emerging Control Techniques for a Sustainable World, ASCC 2015
PublisherInstitute of Electrical and Electronics Engineers Inc.
ISBN (Print)9781479978625
Publication statusPublished - 2015 Sept 8
Event10th Asian Control Conference, ASCC 2015 - Kota Kinabalu, Malaysia
Duration: 2015 May 312015 Jun 3


Other10th Asian Control Conference, ASCC 2015
CityKota Kinabalu


  • EEG
  • eye tracking
  • questionnaire
  • visualization
  • web form usability

ASJC Scopus subject areas

  • Control and Systems Engineering


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