TY - GEN
T1 - Care-full Design Sprints, Online? Addressing Gaps in Cultural Access and Inclusion during Covid-19 with Vulnerable Communities in London and Tokyo
AU - Braybrooke, Kit
AU - Janes, Stephanie
AU - Sato, Chihiro
N1 - Funding Information:
This project was funded by the King’s College London ‘King’s Together’ Seed Fund and Keio Global Research Institute Pre-Startup Fund. The authors would like to thank all of the project participants, guest speakers, and co-designer collaborators for being so generous with their time, care and energy during such a difficult time. The authors would specifically like to thank Karin Ogino, Kiyoko Itagaki, Arata Hoshino, and Marisa Sano for their support in conducting the workshops in Tokyo.
Publisher Copyright:
© 2021 ACM.
PY - 2021/6/20
Y1 - 2021/6/20
N2 - What does it mean to invite vulnerable communities to the table in times of crisis not just as subjects, but as co-designers, in ways that facilitate nourishing and care-full relations? In this paper, we present the case of an online design sprint involving two groups of diverse participants in London and Tokyo as the Covid-19 pandemic unfolded. This modified design sprint model, which we describe as a 'care-full design stroll', integrated co-design approaches with ethics of care to offer remote cultural experiences aimed at addressing inequalities of access and inclusion faced by the arts and cultural sectors in Japan and the UK. We analyse data from ethnographic observations, interviews and surveys in both nations to illustrate the challenges and opportunities of facilitating design sprints online. Our findings show how care-full co-design, underpinned by concepts of thinking-with and working-alongside, can be facilitated in online-only and/or limited terrains, in ways that nourish cultural organisations and their publics in times of great uncertainty. We conclude with a set of six design principles which provide practical recommendations for the effective facilitation of future care-full co-design sprints for groups working in a variety of settings.
AB - What does it mean to invite vulnerable communities to the table in times of crisis not just as subjects, but as co-designers, in ways that facilitate nourishing and care-full relations? In this paper, we present the case of an online design sprint involving two groups of diverse participants in London and Tokyo as the Covid-19 pandemic unfolded. This modified design sprint model, which we describe as a 'care-full design stroll', integrated co-design approaches with ethics of care to offer remote cultural experiences aimed at addressing inequalities of access and inclusion faced by the arts and cultural sectors in Japan and the UK. We analyse data from ethnographic observations, interviews and surveys in both nations to illustrate the challenges and opportunities of facilitating design sprints online. Our findings show how care-full co-design, underpinned by concepts of thinking-with and working-alongside, can be facilitated in online-only and/or limited terrains, in ways that nourish cultural organisations and their publics in times of great uncertainty. We conclude with a set of six design principles which provide practical recommendations for the effective facilitation of future care-full co-design sprints for groups working in a variety of settings.
KW - access
KW - care
KW - co-design
KW - covid19
KW - cultural heritage
KW - design sprints
KW - digital inclusion
UR - http://www.scopus.com/inward/record.url?scp=85109365616&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=85109365616&partnerID=8YFLogxK
U2 - 10.1145/3461564.3461583
DO - 10.1145/3461564.3461583
M3 - Conference contribution
AN - SCOPUS:85109365616
T3 - ACM International Conference Proceeding Series
SP - 25
EP - 37
BT - C and T 2021 - Proceedings of the 10th International Conference on Communities and Technologies
A2 - Cech, Florian
A2 - Farnham, Shelly
PB - Association for Computing Machinery
T2 - 10th International Conference on Communities and Technologies: Wicked Problems in the Age of Tech, C and T 2021
Y2 - 21 June 2021 through 25 June 2021
ER -