@inproceedings{c9bc9d55b7b747ccb3af3ed4b4014f85,
title = "Design of Ride Sharing Service “ZOUGAME” in Neighborhood Community",
abstract = "This paper reveals a ride sharing service concept “ZOUGAME” which provides a novel mobility experience with a pet-like slow-moving mobility vehicle limited in a certain neighborhood town. Users can pick any particular ZOUGAME vehicle circulating around the neighborhood, and can enjoy chatting during the carpool ride among other riders. The researchers aim to bond the community together through this service. This service concept was created through ethnography research of how a home-visiting physical therapist uses a e-bike in a neighborhood as a maneuverability master. The researchers validate the possibilities that industries can contribute and benefit from this service, through a collaborative value co-creation design process.",
keywords = "City, Design thinking, Mobility as a service, Service design, Well-being",
author = "Minako Matsui and Chang, {Hong Yu} and Satomi Manzaki and Chihiro Sato and Naohito Okude",
note = "Publisher Copyright: {\textcopyright} 2020, Springer Nature Switzerland AG.; Future of Information and Communication Conference, FICC 2020 ; Conference date: 05-03-2020 Through 06-03-2020",
year = "2020",
doi = "10.1007/978-3-030-39442-4_61",
language = "English",
isbn = "9783030394417",
series = "Advances in Intelligent Systems and Computing",
publisher = "Springer",
pages = "826--835",
editor = "Kohei Arai and Supriya Kapoor and Rahul Bhatia",
booktitle = "Advances in Information and Communication - Proceedings of the 2020 Future of Information and Communication Conference FICC",
}