Designing Performance Indicator in Human-Centered Agile Development

Kasei Miura, Yoshimasa Masuda, Seiko Shirasaka

Research output: Chapter in Book/Report/Conference proceedingConference contribution

1 Citation (Scopus)

Abstract

Advances in information technology are transforming the value provided to customers and business models for delivering value. Pharmaceutical companies, which are required to provide safe and reliable products, are also building digital platforms to comply with regulatory and user requirements and to improve the efficiency of manufacturing and quality control. In order to be accountable for the reliability of their products and services, they need to continuously assess their performance in the process of digital transformation. However, there is no established method to dynamically design and manage performance indicators in the process from the verification of concept of a new product to its deployment to the business. In this report, we propose a method for deriving dynamic performance indicators for corporate digital transformation using a design thinking approach. This method enables more dynamic and flexible design and review of performance indicators, instead of the conventional static performance indicators centered on financial perspectives.

Original languageEnglish
Title of host publicationHuman Centred Intelligent Systems - Proceedings of KES-HCIS 2023 Conference
EditorsAlfred Zimmermann, R.J. Howlett, Lakhmi C. Jain
PublisherSpringer Science and Business Media Deutschland GmbH
Pages143-152
Number of pages10
ISBN (Print)9789819934232
DOIs
Publication statusPublished - 2023
EventInternational KES Conference on Human Centred Intelligent Systems, KES HCIS 2023 - Rome, Italy
Duration: 2023 Jun 142023 Jun 16

Publication series

NameSmart Innovation, Systems and Technologies
Volume359 SIST
ISSN (Print)2190-3018
ISSN (Electronic)2190-3026

Conference

ConferenceInternational KES Conference on Human Centred Intelligent Systems, KES HCIS 2023
Country/TerritoryItaly
CityRome
Period23/6/1423/6/16

Keywords

  • Adaptive Integrated Digital Architecture Framework
  • Agile Development
  • Design Thinking
  • Performance Indicator

ASJC Scopus subject areas

  • General Decision Sciences
  • General Computer Science

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