Gig Work Systems Design for Dynamic Work Management with Freelancers

Riko Asanaka, Masaki Inoue

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Gig work is a work style in which freelancers undertake one-off jobs based on their own convenience. One can see that the gig work system is a management system that matches one-off jobs with registrant freelancers under their free decision-making. This paper addresses a systematic design of the gig work system. To this end, first, we model the decision-making by the freelancers and the evolutions in remaining workloads. We express the probability that at least one of the registrant freelancers gets opportunities of one-off jobs based on their utility. Next, we design a model-based controller, which matches one-off jobs with them. Finally, the effectiveness of the proposed work management system is verified in numerical experiments.

Original languageEnglish
Title of host publication2023 IEEE International Conference on Systems, Man, and Cybernetics
Subtitle of host publicationImproving the Quality of Life, SMC 2023 - Proceedings
PublisherInstitute of Electrical and Electronics Engineers Inc.
Pages3534-3539
Number of pages6
ISBN (Electronic)9798350337020
DOIs
Publication statusPublished - 2023
Event2023 IEEE International Conference on Systems, Man, and Cybernetics, SMC 2023 - Hybrid, Honolulu, United States
Duration: 2023 Oct 12023 Oct 4

Publication series

NameConference Proceedings - IEEE International Conference on Systems, Man and Cybernetics
ISSN (Print)1062-922X

Conference

Conference2023 IEEE International Conference on Systems, Man, and Cybernetics, SMC 2023
Country/TerritoryUnited States
CityHybrid, Honolulu
Period23/10/123/10/4

Keywords

  • decision-making
  • Gig-work
  • human behavior
  • work management

ASJC Scopus subject areas

  • Electrical and Electronic Engineering
  • Control and Systems Engineering
  • Human-Computer Interaction

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