The handling of personal information in mobile games

Stefan Brückner, Yukiko Sato, Shuichi Kurabayashi, Ikumi Waragai

Research output: Chapter in Book/Report/Conference proceedingConference contribution


The management of personal consumer information by corporate entities is a politically and socially sensitive subject. This paper examines how personal information is handled by mobile game developers and displayed inside mobile games. 38 mobile games from 29 developers were examined, chosen based on their popularity as expressed by the rankings in the Google Play store. An investigation was made into the type of information that is required during the registration process, what information is optional, and what information is finally displayed in the game and to whom. In a second step, the privacy policies of the 29 mobile game developers were compared, examining them for differences in content. Lastly, the reaction of game developers to written requests for information disclosure and deletion was investigated. Results suggest that how personal information is displayed in-game is largely dependent on the game genre. Privacy policies, while following the same template, differ in how detailed they are held. Lastly, replies to inquiries about information and requests for deletion varied greatly and sometimes were at odds with a company’s privacy policy. This investigation indicates the necessity of accumulating and sharing know-how and best practices for the design of privacy policies and the proper handling of personal information.

Original languageEnglish
Title of host publicationAdvances in Computer Entertainment Technology - 14th International Conference, ACE 2017, Proceedings
EditorsMasahiko Inami, Teresa Romao, Adrian David Cheok, Adrian David Cheok
PublisherSpringer Verlag
Number of pages15
ISBN (Print)9783319762692
Publication statusPublished - 2018
Event14th International Conference on Advances in Computer Entertainment Technology, ACE 2017 - London, United Kingdom
Duration: 2017 Dec 142017 Dec 16

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume10714 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349


Other14th International Conference on Advances in Computer Entertainment Technology, ACE 2017
Country/TerritoryUnited Kingdom


  • Information privacy
  • Mobile games
  • Personal information
  • Privacy policy

ASJC Scopus subject areas

  • Theoretical Computer Science
  • Computer Science(all)


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