TY - GEN
T1 - The study of evaluation method for safety activity at railroad station service in consideration of user’s security feeling
AU - Kiyota, Kazuki
AU - Tanabe, Yuya
AU - Okada, Yusaku
PY - 2016/1/1
Y1 - 2016/1/1
N2 - We decided research object station service, and use the report that is sentence written by employee when they encounter event that making user’s uneasiness of an accident happens and so on. By reference to evaluation method of non-technical skill enforcement (SPLINTS and maker system for US Navy ODD), we made evaluation method by next 6 Categories how much words written in the reports: (1) Usual times Situation, (2) Event occurs Situation, (3) Process of Think and Do, (4) Result Prediction, (5) Consideration for Users, (6) Consideration for Colleague. And we make Advice Collection that Advice for activities about enhances safety awareness that are derived from the evaluation.
AB - We decided research object station service, and use the report that is sentence written by employee when they encounter event that making user’s uneasiness of an accident happens and so on. By reference to evaluation method of non-technical skill enforcement (SPLINTS and maker system for US Navy ODD), we made evaluation method by next 6 Categories how much words written in the reports: (1) Usual times Situation, (2) Event occurs Situation, (3) Process of Think and Do, (4) Result Prediction, (5) Consideration for Users, (6) Consideration for Colleague. And we make Advice Collection that Advice for activities about enhances safety awareness that are derived from the evaluation.
KW - Incident report
KW - Non-technical skill
KW - Railway safety
UR - http://www.scopus.com/inward/record.url?scp=84992702823&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=84992702823&partnerID=8YFLogxK
U2 - 10.1007/978-3-319-41694-6_85
DO - 10.1007/978-3-319-41694-6_85
M3 - Conference contribution
AN - SCOPUS:84992702823
SN - 9783319416939
T3 - Advances in Intelligent Systems and Computing
SP - 887
EP - 894
BT - Advances in Physical Ergonomics and Human Factors - Proceedings of the AHFE 2016 International Conference on Physical Ergonomics and Human Factors
A2 - Goonetilleke, Ravindra
A2 - Karwowski, Waldemar
PB - Springer Verlag
T2 - International Conference on Physical Ergonomics and Human Factors, AHFE 2016
Y2 - 27 July 2016 through 31 July 2016
ER -