TY - GEN
T1 - Designing Performance Indicator in Human-Centered Agile Development
AU - Miura, Kasei
AU - Masuda, Yoshimasa
AU - Shirasaka, Seiko
N1 - Publisher Copyright:
© 2023, The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd.
PY - 2023
Y1 - 2023
N2 - Advances in information technology are transforming the value provided to customers and business models for delivering value. Pharmaceutical companies, which are required to provide safe and reliable products, are also building digital platforms to comply with regulatory and user requirements and to improve the efficiency of manufacturing and quality control. In order to be accountable for the reliability of their products and services, they need to continuously assess their performance in the process of digital transformation. However, there is no established method to dynamically design and manage performance indicators in the process from the verification of concept of a new product to its deployment to the business. In this report, we propose a method for deriving dynamic performance indicators for corporate digital transformation using a design thinking approach. This method enables more dynamic and flexible design and review of performance indicators, instead of the conventional static performance indicators centered on financial perspectives.
AB - Advances in information technology are transforming the value provided to customers and business models for delivering value. Pharmaceutical companies, which are required to provide safe and reliable products, are also building digital platforms to comply with regulatory and user requirements and to improve the efficiency of manufacturing and quality control. In order to be accountable for the reliability of their products and services, they need to continuously assess their performance in the process of digital transformation. However, there is no established method to dynamically design and manage performance indicators in the process from the verification of concept of a new product to its deployment to the business. In this report, we propose a method for deriving dynamic performance indicators for corporate digital transformation using a design thinking approach. This method enables more dynamic and flexible design and review of performance indicators, instead of the conventional static performance indicators centered on financial perspectives.
KW - Adaptive Integrated Digital Architecture Framework
KW - Agile Development
KW - Design Thinking
KW - Performance Indicator
UR - http://www.scopus.com/inward/record.url?scp=85173568498&partnerID=8YFLogxK
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U2 - 10.1007/978-981-99-3424-9_14
DO - 10.1007/978-981-99-3424-9_14
M3 - Conference contribution
AN - SCOPUS:85173568498
SN - 9789819934232
T3 - Smart Innovation, Systems and Technologies
SP - 143
EP - 152
BT - Human Centred Intelligent Systems - Proceedings of KES-HCIS 2023 Conference
A2 - Zimmermann, Alfred
A2 - Howlett, R.J.
A2 - Jain, Lakhmi C.
PB - Springer Science and Business Media Deutschland GmbH
T2 - International KES Conference on Human Centred Intelligent Systems, KES HCIS 2023
Y2 - 14 June 2023 through 16 June 2023
ER -