Investigation report of communication at the first meeting to improve working environment for Japanese IT employees with overseas assignment in the Philippines

Hiroyuki Suzuki, Tsutomu Sato, Tetsuya Toma

研究成果: Chapter

抄録

Nowadays, the globalization is rapidly increasing and many Japanese employees are going overseas. The first author has experienced assignment in the Philippines for globalization, but the first author had a stumbling block in work-related communication with the local workers and felt difficulty to adopt globalization. Our interviews confirmed that most Japanese IT workers assigned to the Philippines had similar experiences that the problem was difficult to take measures in advance. A sense of unease was revealed in surveys conducted in 2002 by Nishida on intercultural communication frictions in Japanese companies in the Philippines entitled “Japanese Cultural Differences Felt by Filipinos” and “Roles Sought From Japanese Bosses and Leaders by Filipinos”. Although many studies have been done on communication and interpersonal relations and it is often stated that conscious communication from the initial stages is vital to building interpersonal relationships, there are still few practical studies on the matter. Instead of initial stage communication, we focused on the first meeting conversation, conducted questionnaires on topics selection among Japanese and Filipino IT workers, verified differences in topic selection mutually using quantitative evaluation, and reported investigative results on possible reason why smooth interpersonal relationships could not be built from the initial stages.

本文言語English
ホスト出版物のタイトルEmotional Engineering, Vol.7
ホスト出版物のサブタイトルThe Age of Communication
出版社Springer International Publishing
ページ185-199
ページ数15
ISBN(電子版)9783030022099
ISBN(印刷版)9783030022082
DOI
出版ステータスPublished - 2019 1月 1

ASJC Scopus subject areas

  • 工学一般
  • 心理学一般

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