TY - JOUR
T1 - Wants Chain Analysis (tool for analysing and designing social systems considering various needs of humans)
AU - Makino, Yurie
AU - Shirasaka, Seiko
AU - Marino, Yasutoshi
AU - Maeno, Takashi
PY - 2012
Y1 - 2012
N2 - In the present paper, WCA (Wants Chain Analysis) is proposed by extending CVCA (Customer Value Chain Analysis). CVCA is a method for visualizing relationship among stakeholders for analyzing existing social systems and designing new social systems. WCA is a method for visualizing wants and needs of stakeholders in CVCA utilizing Maslow's hierarchy of needs. In WCA it is shown that people's wants or needs are finally realized through the looped and linear chain of relationship among stakeholders. With various examples, effectiveness of WCA is shown by describing that characteristics of business/social systems structure can be clearly visualized using WCA. It is described that WCA is useful for analyzing social systems. "Think of others" should be more and more important for humans' satisfaction and happiness in the near future. WCA can be a tool for clarifying what is for others.
AB - In the present paper, WCA (Wants Chain Analysis) is proposed by extending CVCA (Customer Value Chain Analysis). CVCA is a method for visualizing relationship among stakeholders for analyzing existing social systems and designing new social systems. WCA is a method for visualizing wants and needs of stakeholders in CVCA utilizing Maslow's hierarchy of needs. In WCA it is shown that people's wants or needs are finally realized through the looped and linear chain of relationship among stakeholders. With various examples, effectiveness of WCA is shown by describing that characteristics of business/social systems structure can be clearly visualized using WCA. It is described that WCA is useful for analyzing social systems. "Think of others" should be more and more important for humans' satisfaction and happiness in the near future. WCA can be a tool for clarifying what is for others.
KW - Customer Value Chain Analysis
KW - Needs
KW - System design
KW - Wants
KW - Wants Chain Analysis
UR - http://www.scopus.com/inward/record.url?scp=84859589245&partnerID=8YFLogxK
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U2 - 10.1299/kikaic.78.214
DO - 10.1299/kikaic.78.214
M3 - Article
AN - SCOPUS:84859589245
SN - 0387-5024
VL - 78
SP - 214
EP - 227
JO - Nihon Kikai Gakkai Ronbunshu, C Hen/Transactions of the Japan Society of Mechanical Engineers, Part C
JF - Nihon Kikai Gakkai Ronbunshu, C Hen/Transactions of the Japan Society of Mechanical Engineers, Part C
IS - 785
ER -